Blockchain tech wants a ‘ChatGPT second’ to scale enterprise adoption

Whereas some huge names like Starbucks and Nike had been fast to undertake blockchain expertise to advertise and work with their manufacturers, it appears that it’ll nonetheless take a bit of labor and time till we see the broader enterprise area embrace the tech.

“I haven’t seen any killer use case but,” Gary Liu, co-founder and CEO of consumer information answer supplier Terminal 3, stated throughout a fireplace chat at Korea Blockchain Week. “I feel we’re actually, actually early in enterprise adoption.”

“If the definition of ‘killer’ is a billion customers, then I completely agree,” added Yue Hong Zhang, managing director and associate of Boston Consulting Group, the place he oversees web3 and digital belongings. “I don’t assume enterprise blockchain has seen a ChatGPT second. Everybody talked about AI for therefore a few years, nevertheless it turned actually common with ChatGPT.”

“ChatGPT is a superb instance,” Liu stated. “AI went via 4, 5 or 6 phases earlier than that second […] It’s an important instance of the persistence crucial earlier than [an event of that scale happens] within the blockchain shopper enterprise world.”

However how can blockchain companies present conventional firms and types that they need to spend money on the expertise? Based on Liu, you must persuade them that company benefits come earlier than shopper scale. “Advertising and concentrating on turns into considerably sooner,” he stated.

An instance of that is Cathay Pacific Group, which has been utilizing blockchain expertise since 2018 for mileage advertising and marketing campaigns. The airline big additionally launched a blockchain rewards program for its clients in 2021.

The airline is concentrating on and utilizing buyer info via blockchain expertise to run advertising and marketing campaigns, Liu stated. This implies the settlement of mileage factors is considerably sooner and fewer handbook than different advertising and marketing campaigns, which results in value financial savings, he added.