Shopper surveys present a rising mistrust of AI and companies that use it

Shoppers are growing a widening “belief hole” with corporations utilizing synthetic intelligence, with many airing issues concerning the potential unethical use of the know-how, in response to a brand new Salesforce (NYSE:) survey.

On Aug. 28, the shopper relationship software program agency launched survey outcomes from over 14,000 customers and companies in 25 international locations that instructed practically three-quarters of consumers are involved concerning the unethical use of AI.

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